Good to know
- Reporting is free and done the same day. For a lost or stolen passport a 50 lei state fee applies.
- Foreigner? This page is about Moldovan documents. If you lost your residence permit, ask us about your case.
- Each declaration is for one person. You can declare together: the identity card, the buletin, up to two valid passports, and invalid passports that were never handed in for cancellation.
- After you report, the document is cancelled and becomes invalid for good. Its status cannot be restored.
- If your identity card held the qualified electronic signature certificate, the certificate is revoked automatically at the same time. If you still have the card reader, you can use it again with the new card; losing the reader does not make your card invalid.
- Online, a child's lost or stolen documents can be reported only by parents who are legally married.
Lost your ID or passport?
Ask on the site: the answer comes from official documents, with quotes and links to the sources.
Ask a questionHow to apply
- You do this
Submit the declaration
Choose where to submit the declaration (see “Online or in person” below).
- You do this
Pay the fee, if one applies
You can pay online through MPay or the Payments section of EVO, by card at the counter, at a payment terminal or at a bank branch.
- Nothing for you to do
You receive the confirmation of cancellation
By e-mail at the address in your application, at a territorial office of ASP in Moldova, or at the embassy or consulate abroad.
Fees and processing times
| Processing time | Cost |
|---|---|
| On the day you apply A 50 lei state fee applies for reporting a lost or stolen passport | Free |
Online or in person
Online
Press Apply online at the top of this page.
At an office in Moldova
Go to any territorial office of ASP (list of offices).
Abroad
Apply at a Moldovan embassy or consulate (list). If there is none in your country of residence, you can apply at any of them.
People also ask
Legal basis (5)
- Law no. 273/1994 on identity documents of the national passport system
- Government Decision no. 966/2020 on the services provided by the Public Services Agency
- State Fee Law no. 213/2023
- Law no. 195/2024 on the protection of personal data
- Government Decision no. 125/2013 approving the Regulation on the issuance of identity documents and the records of residents of the Republic of Moldova
Life situations that include this service
Related public services
Source. This guide is written by us in plain words, based on the official service page on the government portal evo.gov.md. The amounts and deadlines are the ones on the official page.